Strategic Consulting
Process Maturity
Modernize Service Management
Modernize Service Management
As a process maturity model measures how well an organisation applies process management, it thus helps to evolve to higher levels of process management capabilities. So that the organisation succeeds even better with optimal value creation and continuous improvement.
- A complete lifecycle of the ITSM Process Maturity Assessment, Detailed
As a process maturity model measures how well an organisation applies process management, it thus helps to evolve to higher levels of process management capabilities. So that the organisation succeeds even better with optimal value creation and continuous improvement.
- A complete lifecycle of the ITSM Process Maturity Assessment, Detailed Gap Ananlysis, Recommendations , Action to deliver the Outcomes and Measurements.
- ITSM Process Implementation and Transformation.
- Process Governance Practices and effective KPI focused outcomes.
- Baseline tools configurations for effective process delivery.
- Service Catalog Optimization and Process Automation.
- Agile Service Management practices. servicenow servicenow technology
Modernize Service Management
Modernize Service Management
Modernize Service Management
The emergence of the digital economy has created distinct expectations about what technology should enable and how the user should engage with it. For businesses to succeed in this era, they must build modern capabilities that meet these expectations into all areas of the business including the service desk.
- Architecting the Solutions for
The emergence of the digital economy has created distinct expectations about what technology should enable and how the user should engage with it. For businesses to succeed in this era, they must build modern capabilities that meet these expectations into all areas of the business including the service desk.
- Architecting the Solutions for the IT Service Management.
- Modernize API based Service Catalogs.
- ServiceNow Platform Implementation and Upgrades Strategy.
- Data Analytics for correlation to perform integration.
- Digital Service Management Practices and Continuous Value Delivery.
- Operations efficiency via Automation.
- Seamless User Experience (UX) servicenow technology Transformation
Digital Transformation
Modernize Service Management
Digital Transformation
Turn outdated process into elegant applications. Free consultation. Rapid Prototyping. Improve Productivity. Save Time , Money, Reduce Waste, Improve the team Productivity.
- Tools Rationalization with alignment to Business goals and roadmap
- Cost Optimization
- Run IT like a business with IT4IT
- Digital Transformation roadmap
- Business Applications build for purpose on platform servicenow technology
packaged solutions
CHANGE MANAGEMENT
Enhancing the digital workflows that enables the team in achieving the process outcomes in improving the Service Availability and Business Continuity.
- Modernize process workflows for the Infrastructure and Applications group
- Event driven change workflow based on team scores
- The common Standard IT Change Catalog
- Enable the Agile change ma
Enhancing the digital workflows that enables the team in achieving the process outcomes in improving the Service Availability and Business Continuity.
- Modernize process workflows for the Infrastructure and Applications group
- Event driven change workflow based on team scores
- The common Standard IT Change Catalog
- Enable the Agile change management workflows and Governance
- Build in Change Controls to deliver the process efficeincy servicenow technology Transformation
CMDB
The approach to Define and Designing the Data Model that enhances the value to the Process and Functions on platfrom and its measurements criteria.
- A common Service Data Model to deliver the Business Value
- Single pane of glass for the Enterprise Services
- Data management and CMDB Maturity
- Deliver the value to achieve Process Outcomes. servicenow technology Transformation
INTEGRATIONS
INTEGRATIONS
Deliver the Service efficiency by Integrating ServiceNow platfrom(single system of records) with the purpose Tools and Application as a Single pane of glass for an Entrprise Services.
- An exhaustive and Robust Tools Integrations catalog - JIRA, SCCM, Dynatrace, Icinga 2, AWS , Azure, Bomgar, MS Teams and others.
- Integrations skillset on REST / SOAP, API’s, MID Server and Export/Import.